<span>Medical Records Clerk</span>

Ttg Talent Solutions - Orlando, FL

Full-time

Remote - Orlando, FL

Administrative and Support Services

About the position

The Medical Records Clerk is responsible for organizing and maintaining patients' health information and records in a remote setting. This role involves performing clerical tasks to support the medical team, ensuring compliance with HIPAA standards, and contributing to the efficient operation of the medical setting.

Responsibilities

• Sort and save electronic faxes in patient charts daily, ensuring accuracy and timeliness.
• Prepare and manage the fax server, index patient charts, and document information accurately from patients or providers into their charts.
• Ensure that medical records are organized, accurate, complete, and stored securely per HIPAA and company policy.
• Create digital copies of paperwork and store records electronically in the clinic's main database.
• Route patient records to appropriate personnel or departments as required.
• Prepare reports and forms, process medical record release requests, and maintain related logs.
• Provide excellent service to internal and external customers.
• Answer phones, fax and file confidential documents, and utilize basic internet and email tools.
• Adhere to chart control, access, and storage policies while ensuring compliance with established regulations.
• Perform other duties as assigned to support clinic operations.

Requirements

• High school diploma or GED equivalent.
• Strong data entry and computer skills, particularly with electronic health records (EHR).
• Attention to detail and excellent organizational skills.
• Strong customer service orientation and effective communication skills.
• Knowledge of medical terminology, ICD-10, and CPT coding.
• Ability to react calmly and effectively in emergency situations.
• Basic math skills and safe work practices in a clinical environment.
• Ability to follow through with delegated tasks and manage competing priorities.

Nice-to-haves

• 2-3 years of experience in a medical customer service role.
• Bilingual in English/Spanish preferred but not required.