<span>Office Admin</span>

$35,360 - $35,360/Yr

Merry Maids - New Braunfels, TX

Full-time - Entry Level

Onsite - New Braunfels, TX

Administrative and Support Services

About the position

The Office Admin position at Merry Maids involves providing general facilities administration support, including data entry, system updates, and payroll submission. The role is essential for confirming customer appointments, creating and updating schedules, and assisting with new hire paperwork and training. This position requires strong organizational skills and the ability to work in a fast-paced environment.

Responsibilities

• Completes daily close out process in the system inputting data for time spent at customers' homes, mileage, and updating customer information.
• Submits weekly payroll and inputs sales leads into the computer.
• Updates accounts payable system with current invoices.
• Creates and updates schedules with new customer information and provides team members with daily appointments/routes.
• Schedules sales bids and generates ancillary revenue through additional services such as refrigerator, oven, and window cleanings, and laundry washing.
• Assists with new hire paperwork, orientation, and training.
• Ensures HR compliance of the branch, including associate files, I-9s, bulletin board postings, payroll, and annual safety training.
• Answers phones and directs calls to the appropriate party.
• Confirms customer appointments and prepares laundry for the following day.
• May occasionally function as a team member or solo cleaner as needed.

Requirements

• High school diploma or GED required.
• 2 years of customer service experience required.
• Personal time management and organizational skills.
• Verbal and written communication skills.
• Dependable and adaptable to operate within a fast-paced work environment.
• Ability to drive to customer homes as needed.
• Ability to differentiate between variously colored cleaning products by identifying the color or product name.
• Ability to define specific uses of cleaning products.
• Ability to read and understand cleaning instructions indicated on customized service reports.
• Proficiency in Microsoft Office applications (Word, Outlook, PowerPoint, Excel).

Nice-to-haves

• Experience in cleaning (1 year preferred).

Benefits

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance