<span>Onboarding Specialist</span>

Help At Home - Chicago, IL

Full-time - Entry Level

Chicago, IL

1,001-5,000 employees

Administrative and Support Services

About the position

The Onboarding Specialist is an entry-level position at Help at Home, responsible for providing onboarding support for field associates. This role serves as the primary point of contact for questions related to onboarding and compliance, ensuring that new hires meet all necessary regulations and requirements. The Specialist is expected to demonstrate respect, efficiency, and excellent communication skills while maintaining positive relationships with colleagues.

Responsibilities

• Ensure all new hires comply with company, Federal, and State regulations required for employment.
• Manage the onboarding process for assigned applicants.
• Create necessary profiles in various systems to ensure timely and accurate information is stored and tracked throughout the onboarding process.
• Perform employment eligibility and verification, including administration of background checks and discretionary risk assessments, I-9 completion, and running EPS staff checks.
• Verify Social Security and run certification authentication, along with other necessary checks.
• Maintain applicant profiles in the Applicant Tracking System.
• Gather and process employee file paperwork and ensure quality and accuracy of all documents.
• Keep manager informed of any changes or policies that may affect this division.
• Facilitate Caregiver Orientation and Training.
• Maintain confidential records (office employee files, health records, protected information).
• Participate in staff meetings, company-sponsored trainings, and team meetings as directed.
• Perform other duties as assigned.

Requirements

• High School Diploma or GED required.
• Bachelor's degree in business, psychology, communications, HR, or a related field is preferred.
• Demonstrates empathy, maturity, and the ability to function as a member of a team; excellent communication skills both written and oral.
• Self-motivated; reliable; strong attention to detail; maintains confidentiality; comfortable handling sensitive personal information; complies with all policies and procedures.
• Intermediate to advanced computer skills including the ability to create and modify documents using Microsoft Office (e.g. Word, Excel, Power Point).

Nice-to-haves

• Bilingual Spanish/English preferred.
• Experience in recruiting or onboarding preferred.
• Familiarity with applicant tracking systems preferred.

Benefits

• Competitive weekly pay
• Quarterly performance-based bonuses
• Direct deposit
• Healthcare, dental, and vision insurance
• Paid time off
• 401k
• Ongoing, in-depth training opportunities
• Meaningful work with clients who need your help.
• Career growth and experience with an industry leader with 40+ years of history in a high-demand field.