CVS Health - Los Angeles, CA

posted about 1 month ago

Full-time - Entry Level
Los Angeles, CA
10,001+ employees
Health and Personal Care Retailers

About the position

The Operations Manager at CVS Health plays a crucial role in the Store Management team, focusing on enhancing customer service and driving store performance. This position supports the Store Manager in overseeing daily operations, managing staff, and ensuring a high level of customer satisfaction, all while contributing to the company's mission of providing accessible health care.

Responsibilities

  • Lead and supervise store crew activities
  • Communicate effectively with store crew and supervisors
  • Support Store Manager in operational and service improvement plans
  • Assist customers with inquiries and complaints
  • Promote CVS customer service culture

Requirements

  • High school diploma or equivalent required
  • Deductive reasoning ability and advanced analytical skills
  • Advanced communication, leadership, and supervision skills
  • Ability to work a flexible full-time schedule, including early mornings, overnight, and weekends

Nice-to-haves

  • Experience as a retail manager or supervisor

Benefits

  • Medical, dental, and vision benefits
  • 401(k) retirement savings plan
  • Employee Stock Purchase Plan
  • Fully-paid term life insurance
  • Short-term and long-term disability benefits
  • Well-being programs
  • Education assistance
  • Free development courses
  • CVS store discount
  • Paid Time Off (PTO)
  • Paid holidays
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