<span>Operations Manager – Inventory, Scheduling, and Repair Estimation</span>

$60,000 - $60,000/Yr

Handi Products - Glendale, AZ

Full-time - Mid Level

Glendale, AZ

Fabricated Metal Product Manufacturing

About the position

The Operations Manager will oversee key operational processes related to inventory management, workflow processing, production scheduling, and trailer repair estimating to ensure the seamless and efficient functioning of the business. This position combines elements of sales support, production coordination, and customer service to enhance overall operational effectiveness.

Responsibilities

• Monitor stock levels of parts, raw materials, and supplies; reorder as needed to meet operational needs.
• Conduct regular inventory audits to identify discrepancies and maintain accurate records.
• Create detailed repair estimates and manage parts procurement for customer repairs.
• Schedule and oversee repair activities, collaborating with production teams to meet quality and timeline standards.
• Address delays or challenges in repair workflows to ensure customer satisfaction.
• Work with shop supervisors to prioritize production needs based on customer due dates.
• Coordinate daily activities of production staff to ensure appropriate coverage and on-time delivery.
• Process, track, and manage customer orders and repair work orders, ensuring accurate documentation and timely completion.
• Communicate with customers to confirm orders, provide updates, resolve inquiries, and close sales when applicable.
• Work with Production to develop and implement safety and housekeeping programs for all areas, addressing facility maintenance deficiencies.
• Identify, troubleshoot, and resolve issues in sales, receiving, manufacturing, and shipping processes.
• Communicate and problem-solve with staff in a professional manner that encourages personal growth and development.

Requirements

• Previous experience in manufacturing preferred.
• Understanding of welding and fabrication using steel and/or aluminum.
• Ability to sit at a desk and work on a computer for extended periods.
• Must be able to lift up to 50 pounds and navigate the warehouse to access inventory.

Nice-to-haves

• Experience with ERP systems for order processing and tracking.
• Strong problem-solving skills and ability to suggest innovative solutions.

Benefits

• Health insurance (medical, dental, vision, life).
• Short- and long-term disability insurance.
• 401(k) with a 3% match.
• Opportunities for professional growth and recognition.