Gateway Services - Glendale, AZ

posted about 1 month ago

Full-time - Entry Level
Glendale, AZ
Nursing and Residential Care Facilities

About the position

The Operations Team Member plays a crucial role in the Operations Care Center, responsible for various tasks related to the cremation and memorialization of pets. This position emphasizes compassion and excellence in service, working closely with a dedicated team to meet daily cremation goals and ensure quality control in all processes.

Responsibilities

  • Operate the retort and manage cremation processes.
  • Create and package paw prints and memorial items.
  • Engrave plaques and other memorial items.
  • Process and package cremated remains.
  • Maintain daily cremation goals with a focus on compassion and excellence.
  • Monitor equipment functionality and submit maintenance requests as needed.
  • Perform basic cleaning and housekeeping activities.
  • Clean and maintain equipment used in cremation procedures.
  • Follow safety procedures to protect against hazardous materials.

Requirements

  • High school diploma or equivalent.
  • Minimum of 12 months experience in a service industry.
  • Valid Driver License may be required.

Nice-to-haves

  • Passion for pets and empathy towards deceased animals.
  • Strong customer focus prioritizing quality and safety.
  • Problem-solving skills and quick thinking abilities.
  • Proven team player with flexibility and adaptability.
  • Good verbal communication skills.
  • Excellent time management skills.

Benefits

  • Competitive pay rate of $21 an hour.
  • Work in a close-knit team environment.
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