Delta Dental - Alpharetta, GA

posted 18 days ago

Full-time - Entry Level
Alpharetta, GA
Insurance Carriers and Related Activities

About the position

The Applications Analyst is responsible for conducting Business Needs Assessments to develop cost-effective systems capabilities that meet user needs. This role involves engaging in moderately complex challenges, recommending system configurations, and playing a key role throughout the Development Lifecycle, including gathering business requirements, creating use case scenarios, and ensuring the system meets business needs.

Responsibilities

  • Assist the business in building upon project definitions and vision documents, including scope, risk, and stakeholder identification.
  • Plan, coordinate, and create documentation that describes business needs, including Business Requirements and Process Models.
  • Gather requirements and analyze existing and proposed solutions for system development or enhancement.
  • Engage in dependency analysis, functional design, workflow analysis, and data modeling.
  • Participate in testing by supporting test planning and user acceptance testing functions.
  • Participate in all aspects of the requirements discipline, including estimating and feasibility analysis.
  • Provide support throughout the project lifecycle, including issue resolution and documentation maintenance.
  • Maintain and support existing financial processes in Oracle Cloud applications.
  • Analyze and troubleshoot issues within cloud applications and reporting tools.
  • Design and develop new solutions and enhancements to existing financial systems.
  • Coordinate with business partners to guide them on best practices and contribute to quarterly Oracle patch rollouts.
  • Develop test plans and coordinate user acceptance testing.
  • Lead discussions with technical resources to translate business requirements into technology solutions.
  • Analyze user-reported issues and provide solutions or code fixes in financial areas.
  • Write queries or custom reports to analyze data issues and provide ad-hoc reports.
  • Support the month-end close process and ensure timely completion.

Requirements

  • Bachelor's degree
  • 1-3 years of experience in business analysis in a technical environment
  • Experience in Oracle Cloud Financials
  • Experience in 2-3 end-to-end implementation projects
  • Experience with OTBI, BI, and FRS reporting tools
  • Experience in designing and troubleshooting approval workflow processes
  • Experience in Advanced Collections process and strategies
  • Experience in Procure to Pay, Order to Cash, and Record to Report process areas
  • Exposure to OIC (Integration Cloud), ATP, and PaaS is a plus
  • Excellent communication, presentation, and interpersonal skills
  • Strong critical thinking and abstract reasoning skills
  • Ability to multi-task and manage projects
  • Data interpretation skills to support business requirements
  • Ability to understand stakeholder needs and provide creative solutions
  • Strong decision-making and process management skills
  • Ability to evaluate historical trends for predictive insights
  • Ability to summarize requirements and connect them to business goals
  • Strong research skills with the ability to work independently.

Nice-to-haves

  • Experience with cloud applications
  • Knowledge of financial processes and systems
  • Familiarity with project management methodologies

Benefits

  • Competitive base and incentive pay
  • 401(k) with robust matching contributions
  • Rich medical & pharmacy benefits
  • 100% employer-paid dental and vision benefits
  • Holistic wellbeing program with financial incentives
  • Generous paid time off plus 12 paid holidays and birthday off
  • Career development and tuition reimbursement
  • Adoption assistance and fertility treatment support
  • Child, elder, and pet care assistance
  • Social responsibility and volunteer opportunities
  • Employee discount program
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