<span>Partner Solutions Architect</span>

$140,000 - $240,000/Yr

Outscal Technologies - New York, NY

Full-time - Mid Level

Remote - New York, NY

About the position

Glean is seeking a talented Partner Solution Architect (PSA) to join our rapidly expanding, venture-backed startup. The PSA will serve as the primary technical advisor to partners, focusing on Global Systems Integrators and ISV partners, guiding them through architecture, design, and implementation of Glean within their enterprise architecture. This role involves leading technical activities, collaborating with various teams, and ensuring the successful integration of Glean into partners' business application stacks.

Responsibilities

• Establish and maintain your role as the partner's primary technical advisor.
• Work with partners to onboard new data sources, build custom connectors, and implement custom integrations of Glean.
• Build and provide tools, templates, and documentation for partners.
• Provide training and guidance to partner technical resources.
• Identify opportunities with partners to expand the use of Glean.
• Align technical plans between partners and Glean's Sales and Customer Success teams.
• Assist with issue identification, troubleshooting, and remediation for assigned partners.
• Work with Product Management and Engineering to drive product improvements.

Requirements

• Pre/Post-sales Solution Architect experience in a product-led company.
• Software development experience in at least two of the following: Python, Java, Go.
• API and custom data integration experience in a Hybrid or SaaS environment.
• Technical debugging skills including log analysis and code analysis.
• Networking expertise, including cloud and on-premise networking.
• Experience in at least two of the following disciplines: Software Engineering, Pre-Sales Engineering, Post-Sales Engineering, Professional Services, Support Engineering.
• Hands-on experience with Cloud technologies in at least one of the following: Google Cloud Platform (GCP), Amazon Web Services (AWS), or Microsoft Azure.
• Security & audit experience.

Nice-to-haves

• Networking expertise
• Security & audit experience

Benefits

• Competitive compensation
• Medical, Vision, Dental coverage
• Flexible work environment and time-off policy
• 401k
• Company events
• Home office improvement stipend
• Annual education stipend
• Wellness stipend
• Healthy lunches and dinners provided daily