<span>Patient Access Registrar - 20 hrs/wk, 1st shift</span>

Blanchard Valley Health System - Findlay, OH

Part-time - Entry Level

Findlay, OH

Nursing and Residential Care Facilities

About the position

The Patient Access Registrar is responsible for the efficient and accurate registration of patients at Blanchard Valley Health System. This part-time role involves conducting financial assistance screenings, managing point of service collections, and providing essential information regarding hospital policies and patient rights. The registrar plays a crucial role in ensuring a seamless patient experience through exemplary customer service and collaboration with various departments.

Responsibilities

• Register and pre-register patients accurately, ensuring proper identification and conducting insurance verification for active eligibility.
• Screen, educate, and assist patients who may qualify for financial assistance programs such as Medicaid and Charity.
• Generate patient estimates and collect insurance copays and patient balances, informing patients of payment options.
• Conduct medical necessity screenings for Medicare patients and obtain necessary signatures for ABN.
• Complete all required forms including general consent for treatment and HIPAA notices.
• Perform quality assurance on accounts from other departments and provide feedback as needed.
• Gather data for scheduling patient appointments when necessary.
• Complete the bucket process in the ER discharge office during 3rd shift.
• Stay informed of regulations affecting collections for receivables and address any changes.
• Act as a liaison between the facility and patients/families to resolve issues and address complaints.
• Participate in educational programs to maintain skills and support new hire training.
• Problem-solve and assist all customer groups as needed.

Requirements

• High School Diploma or GED equivalent.
• Exceptional customer service skills.
• Data entry and PC experience.
• Knowledge of medical terminology.
• Positive service-oriented interpersonal and communication skills.

Nice-to-haves

• Some related college experience.
• Experience in registration, patient advocacy, and collections.

Benefits

• Part-time schedule with flexible hours.
• Opportunity for professional development and training.