<span>Patient Serv Coord - NonClin</span>

$33,280 - $56,160/Yr

Amedisys - Blue Ash, OH

Full-time - Entry Level

Blue Ash, OH

1,001-5,000 employees

Ambulatory Health Care Services

About the position

The Patient Service Coordinator - NonClinical role at Amedisys is a full-time position focused on ensuring efficient scheduling and coordination of patient care visits in a home health setting. This position plays a crucial role in supporting clinicians and enhancing patient experiences by managing schedules, addressing patient inquiries, and facilitating communication among various stakeholders.

Responsibilities

• Ensures patient assessment visits including all Oasis visits are scheduled and performed timely.
• Ensures clinicians are assigned and scheduled in the most efficient geography, maximizing clinician efficiency, utilizing the lowest possible discipline, matching skill with required care, and optimizing clinician capacity.
• Works collaboratively with field clinicians to ensure all patient visits are scheduled and completed as ordered and within the care center.
• Manages calls from patients and field staff related to scheduling issues.
• Refers clinical and performance related issues to the clinical manager.
• Monitors hospitalized patients, communicating and ensuring the team follows up as necessary.
• Supports clinical manager and works collaboratively to ensure timely communication with patients, clinicians, referral sources, business development team and other office personnel.
• Runs all applicable reports and responds to workflow taking appropriate actions.
• Assists with internal or external transfer of patients between care centers and/or hospice services.
• May be responsible for maintaining supply closet with routine supplies, ensuring supplies are within expiration dates and packaged appropriately, and serve as liaison with the field for patient supply needs.
• Performs other duties as assigned.

Requirements

• High School diploma or GED equivalent.
• One year of scheduling experience in a healthcare environment (preferred).
• One year of administrative experience in a healthcare environment (preferred).

Benefits

• Affordable PPO or HSA medical plans.
• Paid time off.
• Up to $1,000 in free healthcare services paid by Amedisys yearly, when enrolled in an Amedisys HSA medical plan.
• Up to $500 in wellness rewards for completing activities during the year.
• Mental health support, including up to five free counseling sessions per year through the Amedisys Employee Assistance program.
• 401(k) with a company match.
• Family support with infertility treatment coverage, adoption reimbursement, paid parental and family caregiver leave.
• Fleet vehicle program and mileage reimbursement.