<span>Patient Services Scheduler</span>

$39,520 - $41,600/Yr

Medical Vision Technology - Sacramento, CA

Full-time - Entry Level

Onsite - Sacramento, CA

Ambulatory Health Care Services

About the position

The Patient Services Scheduler will play a crucial role in a busy Ophthalmic healthcare organization by managing patient interactions, scheduling appointments, and ensuring proper authorization for services. This position requires excellent communication skills and the ability to thrive in a fast-paced environment while providing outstanding patient service.

Responsibilities

• Answer patient calls and schedule appointments using EPIC.
• Facilitate new patient registration and update patient demographics.
• Verify and obtain authorizations for services.
• Make reminder calls for upcoming appointments.
• Verify all insurances.

Requirements

• Prior experience as a Patient Service Representative or in a Medical Front Office role.
• Knowledge of health insurance types including HMO, PPO, Medicare, and Medi-Cal.
• Experience with EPIC electronic medical records system is required.
• Ability to use good judgment in patient interactions.
• Strong reliability and communication skills.
• Excellent attention to detail.
• High School diploma or equivalent.

Nice-to-haves

• Experience in a fast-paced healthcare environment.
• Demonstrated longevity in customer service roles.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Free parking
• Health insurance
• Paid time off