<span>PROGRAM MANAGER - IT</span>

Hyatt - Chicago, IL

Full-time - Mid Level

Chicago, IL

Accommodation

About the position

The Program Manager at ALG Vacations is responsible for overseeing large, complex programs that span multiple IT and business departments. This role involves managing the initiation, planning, execution, and finalization of projects, ensuring that all aspects of the vacation experience are delivered seamlessly to clients. The Program Manager will create comprehensive plans, manage cross-functional teams, and facilitate communication among stakeholders to achieve project goals and deliverables.

Responsibilities

• Create a roadmap/plan for multiple related work efforts that roll up into a program level plan.
• Define project scope, goals, and deliverables in collaboration with senior management and stakeholders.
• Proactively perform risk management and identify issues across functions and inter-dependent efforts.
• Facilitate meetings with large audiences and/or broad/complex topics.
• Liaise with program stakeholders at varying levels of the organization, manage expectations, and provide program level status via strategic dialog, presentations, and written communications.
• Monitor project financials and recommend budget changes where necessary.
• Provide oversight across multiple projects to identify and resolve conflicts, resource constraints, and clear critical path.

Requirements

• Bachelor's degree in computer information systems, project management, or related fields.
• 7 years' direct work experience in project management capacity including all aspects from project initiation through execution and delivery.
• Project Management Professional (PMP) certification desired.
• Experience with Hospitality a plus.
• Efficient in Microsoft Office Suite.
• Knowledge of Project Management Tools; Smartsheet preferred.
• Agile delivery/project management related experience on IT projects.

Nice-to-haves

• Experience in the hospitality industry.

Benefits

• Travel Perks and Benefits for both ALG Vacations and Hyatt
• Medical, Dental and Vision Insurance
• Basic Life Insurance
• Short- & Long-Term Disability
• Paid Parental Leave
• Corporate Wellness Program
• Travel Discounts & Deals
• Paid Time Off & Holidays
• 401(k) Plan with Company Match