Pattison Sign Group - Knoxville, TN

posted 18 days ago

Full-time - Mid Level
Hybrid - Knoxville, TN
501-1,000 employees
Miscellaneous Manufacturing

About the position

The Project Manager at Pattison Sign Group Inc. is responsible for managing multiple projects to ensure timely delivery and high customer satisfaction. This role involves collaborating with various internal teams and maintaining project details through effective communication and project management tools. The position requires a strong focus on customer service and the ability to lead projects from inception to completion while adhering to quality, schedule, and cost requirements.

Responsibilities

  • Manages multiple projects ensuring on-time delivery and high customer satisfaction.
  • Delivers measurably great customer service to ensure positive outcomes on customer projects.
  • Collaborates and partners with sales and other internal teams to understand and meet project requirements, including quality, schedule, and cost.
  • Utilizes internal PM tools and ERP system to keep accounts up to date and on track.
  • Engages in heavy customer-facing interactions via phone, virtual calls, and email.
  • Develops and implements detailed project plans, participates in customer presentations, and manages project progress.
  • Works with design, engineering, and on-site construction management to ensure all project aspects align with the project scope.
  • Provides regular project status updates and maintains awareness of all project details.
  • Supports additional projects and assignments as required.

Requirements

  • 2-4 years of project management experience.
  • Associate degree or higher in business, engineering, construction-related field, or equivalent work experience in construction project management or asset management.
  • Proficiency in Microsoft Windows, Word, Excel, Outlook, Zoom, Teams, Project Management tools, and ERP.
  • Demonstrated ability to deliver excellent customer service, preferably in a manufacturing environment.
  • Strong written and oral communication, problem-solving, and team collaboration skills.
  • Strong attention to detail, precise and accurate.

Nice-to-haves

  • Innovative: Consistently introduces new ideas and demonstrates original thinking.
  • Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well.
  • Team Player: Works well as a member of a group.
  • Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals.
  • Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work.

Benefits

  • 11 paid holidays
  • 1 Paid Floating Holiday to recognize a special day of significance to you
  • Generous Paid Time Off Policy
  • Comprehensive health, dental, and vision benefits
  • 401K Plan with Company matching
  • Hybrid Work Model
  • On the job training and development
  • Collaborative and Inclusive work environment
  • Special Employee Discounts: Ripley's Believe It or Not, Great Wolf Lodge and other destinations and services
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