<span>Property Manager, Multifamily</span>

Cushman & Wakefield - Gallatin, TN

Full-time - Mid Level

Gallatin, TN

Real Estate

About the position

The Property Manager for Multifamily at Cushman & Wakefield is responsible for overseeing the operations of residential communities, ensuring they are maintained to a market-ready standard while providing exceptional service to residents. This role involves managing a high-performing team, driving revenue through effective marketing strategies, and maintaining a positive living environment for residents.

Responsibilities

• Ensuring the smooth running of the community in a fast-paced environment.
• Overseeing all operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, and audits.
• Providing superior customer service and communication to residents and prospects to enhance satisfaction and increase renewals, revenue, and profitability.
• Completing lease/renewal paperwork to ensure compliance with company standards.
• Tracking and evaluating advertising and client traffic.
• Developing, mentoring, leading, and managing a cohesive team to maximize engagement and minimize turnover.
• Driving revenues through analysis of competition and development of creative marketing programs.
• Leading by example and modeling Cushman & Wakefield's mission.
• Supervising day-to-day operations of the on-site team, ensuring adherence to policies and procedures.
• Maintaining effective on-site staff through interviewing, hiring, and coaching.
• Maintaining residents' files in accordance with company standards.
• Resolving conflicts and maintaining a positive living environment for residents.
• Managing and maintaining all aspects of the community budget and finances.
• Working with leasing staff to meet leasing/marketing goals.

Requirements

• Bachelor's Degree preferred.
• Real Estate License preferred.
• 3+ years of Property Management experience.
• 3+ years of Management experience.
• Effective communication and customer service skills.
• Computer literate, including Microsoft Office Suite and internet navigation skills.
• General office, bookkeeping, and sales skills.

Nice-to-haves

• Experience in multifamily property management.
• Knowledge of local real estate market trends.

Benefits

• Health insurance
• 401k plan
• Paid time off
• Professional development opportunities