<span>PT Customer Experience Manager</span>
Michaels•Pittsburgh, PA
421d
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About The Position
The Customer Experience Manager at Michaels is responsible for delivering a customer-centric shopping experience by managing front-end operations and leading omnichannel processes. This role involves ensuring compliance with company policies, training team members, and maintaining store recovery standards to uphold the brand's promises. The manager will also oversee cash handling, inventory processes, and assist in onboarding new team members while serving as a role model for customer service excellence.
