<span>Retail Associate</span>

New York Athletic Club • New York, NY

380d • $39,520 - $39,520

About The Position

The Retail Associate at the New York Athletic Club is responsible for providing exceptional customer service to members and guests in the retail store. This role involves assisting customers in finding products, answering inquiries, and ensuring a positive shopping experience. The Retail Associate will also manage inventory, oversee the e-commerce site, and maintain store cleanliness.

Requirements

• Comprehensive understanding of the store products.
• Advanced customer service skills.
• Experience in retail and POS systems.
• Strong level of professionalism at work.
• Excellent communication and interpersonal skills.
• Attention to detail.
• Problem-solving and conflict resolution skills.

Nice To Haves

• Flexible availability including weekends.

Responsibilities

• Greet and assist members and guests in finding products in the retail store.
• Answer questions and help customers decide which products to buy.
• Complete monthly inventory.
• Set and attain sales goals.
• Oversee the e-commerce site.
• Assist with setting up displays.
• Recommend the best products to members and guests.
• Clean and restock the store throughout the day, before opening and after closing.
• Provide a positive shopping experience for customers.
• Expand knowledge of products to properly address customer questions.
• Assist in receiving and processing product shipments.
• Maintain a standard of cleanliness in the store by following set guidelines.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Religious, Grantmaking, Civic, Professional, and Similar Organizations
• Education Level: No Education Listed