Bob's Discount Furniture

posted 18 days ago

Part-time,Full-time - Entry Level
1,001-5,000 employees
Furniture, Home Furnishings, Electronics, and Appliance Retailers

About the position

The Retail Guest Experience Specialist at Bob's Discount Furniture plays a crucial role in driving customer satisfaction and sales growth. This position focuses on providing exceptional customer service in a low-pressure environment, assisting customers with their interior design needs, and ensuring a memorable shopping experience. The role offers opportunities for professional advancement in a supportive and team-oriented workplace.

Responsibilities

  • Greet and engage customers to uncover their home furnishing needs.
  • Provide world-class customer service and create an unforgettable shopping experience.
  • Build rapport with clients and demonstrate exceptional product knowledge.
  • Develop and maintain a customer base through networking and follow-up.
  • Generate sales through a low-pressure consultative approach.

Requirements

  • Energetic, self-motivated sales professional with exceptional interpersonal skills.
  • Ability to network and build relationships with customers.
  • Competitive, goal-oriented nature with teamwork skills.
  • Flexibility to work a 5-day retail schedule including nights, weekends, and holidays.
  • Basic computer skills.
  • Previous sales experience in a retail commission-based environment is a plus.
  • Strong organizational skills.

Nice-to-haves

  • Bilingual skills are a plus.

Benefits

  • Competitive Hourly Advance / Draw vs Commission pay structure with bonus potential.
  • National Health, Dental and Vision coverage.
  • Employer paid basic Life Insurance with optional Voluntary Life Insurance.
  • 401(k) Profit Sharing Plan with generous company match.
  • Paid Personal/Sick Days.
  • Paid Vacation, Sick Days, Holidays, and Birthday.
  • Employee Assistance Program.
  • Generous Employee Discount.
  • Flexibility of working a Retail Schedule.
  • Bob's Bail Out Program for pay advances.
  • Bob's Helping Hand Program for unexpected expenses.
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