Macy's - Santa Ana, CA
posted about 2 months ago
Full-time
Santa Ana, CA
General Merchandise Retailers
About the position
As a Seasonal Fulfillment and Receiving Support Associate at Macy's, you will play a crucial role in ensuring a smooth and efficient holiday shopping experience for customers. This position involves managing the flow of merchandise, assisting with inventory processing, and providing excellent customer service. You will work collaboratively with team members to meet departmental goals while maintaining a positive work environment.
Responsibilities
- Greet customers warmly and direct them to the appropriate department.
- Unload and unpack merchandise, remove packaging, and add security tags.
- Sort and label merchandise, keeping the receiving area clean and organized.
- Complete all processing and receiving activities in accordance with productivity standards and compliance procedures.
- Ensure promotional signage is accurate and up-to-date.
- Move merchandise to the stockroom or sales floor, assisting with product placement and seasonal changes.
- Select and pack merchandise from the selling floor, process shippable returns, and abandoned in-store pickup orders.
- Retrieve and deliver orders curbside, ensuring timely completion of online pickups.
- Collaborate with team members to meet goals and maintain a positive environment.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays with regular attendance and punctuality.
- Ability to communicate and share information with diverse groups of customers and peers.
- Self-starter; able to adapt quickly to changing customer expectations and needs.
- Resourceful and able to adapt quickly to changing priorities and deadlines.
- Must be able to understand and communicate effectively with customers, co-workers, and supervisors in English.
Benefits
- 401(k)
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee discount
- Health insurance
- Paid time off
