<span>Strategic Enterprise Account Director - Insurance</span>

$130,000 - $237,500/Yr

Microsoft - New York, NY

Full-time - Senior

New York, NY

5,001-10,000 employees

Publishing Industries

About the position

The Strategic Enterprise Account Director for Insurance at Microsoft is responsible for driving transformation in partnership with strategic customers, focusing on AI, Copilot, and Security to achieve business outcomes. This role involves engaging with senior-level customers, leveraging a multi-functional team, and utilizing extensive sales experience to execute account plans that enhance customer adoption of digital technologies. The position emphasizes building long-term customer loyalty, providing innovative solutions, and driving revenue growth through strategic partnerships and account management.

Responsibilities

• Orchestrates high-impact solutions that enable digital transformation for assigned accounts.
• Owns the development of strategies that showcase the value added by Microsoft's innovative cloud offerings.
• Brings greater ecosystem together with the customer to enrich their value.
• Anticipates issues/risks on customer satisfaction and establishes recovery action plans.
• Builds trust and loyalty with the customer by providing insights and challenging them when necessary.
• Enables customers to provide feedback directly to executives to transform account space.
• Engages and influences decision makers of the account to increase budget allocation to Microsoft.
• Earns and maintains status as a trusted advisor to C-level business decision makers.
• Mobilizes and mentors the account management team to build partnerships with decision makers.
• Leverages sales and communication strategies to identify new opportunities.
• Creates and qualifies new opportunities by identifying strategic opportunities within accounts.
• Drives new business opportunities across the team by creating a partner ecosystem.
• Uses business cases to develop and present compelling value proposition presentations.
• Leverages internal network of industry experts to strengthen knowledge of the industry and competitors.
• Proactively solicits feedback on additional needs, products, and features.
• Demonstrates an in-depth understanding of the customer's business model to articulate growth opportunities.
• Influences stakeholders to drive change on behalf of the customer.
• Leads efforts with key internal and external partners to develop tailored account plans.
• Collaborates across organization and partners to impact the broader ecosystem.
• Manages the development of a multi-year customer account plan based on proven methodologies.
• Leads strategies for the assigned account that yield high-volume sales.
• Orchestrates the execution of strategies for the assigned account to ensure engagements yield high-volume sales.
• Leads and coordinates a diverse team on plan execution and drives accountability.
• Proactively develops a comprehensive understanding of customer's business needs and strategies.
• Shows long-term differentiated value for the customer and guides internal colleagues.
• Delivers solutions into overall long-term business strategy.
• Proactively elevates stakeholder relationships to secure buy-in and execution.
• Expands strategic customer relationships to drive larger impact.

Requirements

• 13+ years experience in an industry or driving digital transformation, or equivalent experience.
• 6+ years experience making recommendations to mid-to-senior level executives.
• 8+ years experience closing large, complex agreements/deals.

Nice-to-haves

• Bachelor's Degree AND 13+ years experience in an industry or driving digital transformation.
• Master's Degree AND 11+ years experience in an industry or driving digital transformation.

Benefits

• Health insurance
• 401k
• Paid holidays
• Professional development
• Flexible scheduling