Goodwill - Libertyville, IL

posted 18 days ago

Full-time - Entry Level
Libertyville, IL
Social Assistance

About the position

The Warehouse Lead position at Goodwill Industries of Southeastern Wisconsin Inc. involves overseeing daily operations in a shipping warehouse, ensuring a safe and productive work environment. The role includes leading a team of warehouse associates, managing inventory, and ensuring timely order fulfillment while adhering to safety and quality standards.

Responsibilities

  • Lead a team of warehouse associates, motivating them to achieve and maintain a high level of productivity and accuracy.
  • Help Supervisor identify staffing needs and delegate tasks assigning labor as pick-pack-ship work flow dictates.
  • Oversee Warehouse Picking, Packing, and Shipping of warehouse sales orders by setting expectations and meeting KPI.
  • Ensure adherence to safety protocols and procedures, maintaining a safe working environment for all employees.
  • Collaborate with other departments, such as account coordinators and production staff, to ensure smooth operations.
  • Maintain and manage accurate WIP inventory and shipping records.
  • Identify and implement process improvements to enhance efficiency and accuracy.
  • Train new warehouse associates and provide ongoing coaching and development to the team.
  • Address departmental inquiries or requests and resolve any order fulfillment issues.
  • Maintain a clean, organized, and well-maintained warehouse environment.
  • Assist with planning and leading departmental and continuous improvement projects.
  • Assist with troubleshooting and root cause identification for shipping errors and corrective/preventative action initiatives.
  • Contribute to creating, improving, and training on SOPs and Dozuki documentation.
  • Lead and assist in 5s implementation and audits.
  • Perform duties assigned by Supervisor or Manager.
  • Backup Warehouse Associate 1, 2, & 3 roles.

Requirements

  • High school diploma and 2-3 years' experience in a warehouse shipping environment, preferably in a supervisory or lead role.
  • Ability to read and write English, follow verbal instructions, and use simple math.
  • Strong leadership skills with the ability to motivate and develop a team.
  • Excellent organizational skills and attention to detail.
  • Proficiency in warehouse management principles and best practices.
  • Experience with warehouse management systems (WMS) a plus.
  • Strong communication, interpersonal, and problem-solving skills.
  • Microsoft Office experience required, MS TEAMS experience preferred.
  • Ability to work independently and as part of a team.
  • Operate an electric pallet jack (required) and Stand-Up Reach truck (preferred).

Nice-to-haves

  • Experience with warehouse management systems (WMS) a plus.
  • MS TEAMS experience preferred.

Benefits

  • Temp-to-hire opportunity
  • Competitive pay at $23 an hour
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