<span>Water Conditioning Service Technician</span>

$52,000 - $52,000/Yr

Martin Water Conditioning - Annapolis, MD

Full-time - Entry Level

Annapolis, MD

Furniture, Home Furnishings, Electronics, and Appliance Retailers

About the position

The Water Conditioning Service Technician at Martin Water Conditioning is responsible for providing exceptional service and support for water systems, ensuring customer satisfaction while embodying the company's mission and values. This role involves technical expertise in servicing, diagnosing, and installing water systems, as well as building long-term relationships with customers. The technician will work remotely, primarily on the road, and will play a vital role in expanding the customer base in their designated region.

Responsibilities

• Develop and maintain long-term customer relationships by providing excellent service and care.
• Service and maintain existing water systems.
• Diagnose system problems and provide effective solutions.
• Install water systems as needed.
• Suggest replacement and upgrade options for customers.
• Address customer concerns and provide education on the products they have purchased.
• Work in collaboration with the office support team and other team members in the region.

Requirements

• Professional and helpful demeanor
• Strong attention to detail and organizational skills
• Effective problem-solving ability
• Ability to follow complex instructions
• Excellent verbal and written communication skills
• Previous experience in a technical position is preferred
• Ability to lift at least 75 pounds

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Health savings account
• Paid time off
• Professional development assistance