<span>Water Restoration Technician</span>

$41,600 - $52,000/Yr

Unclassified - Worthington, OH

Full-time - Entry Level

Worthington, OH

About the position

The Water Restoration Technician position is a full-time role in the property damage restoration industry, focusing on responding to emergency situations caused by fire, water, storm, or mold damage. The technician will work in both residential and commercial properties, ensuring safety and efficiency while preserving property and providing excellent customer service. This role offers opportunities for professional growth and includes training for relevant certifications.

Responsibilities

• Work safely in residential and commercial properties that have been damaged by fire, water, storm, and/or mold.
• Survey damage within the property.
• Evaluate and record damage to all items within the property.
• Demolition of structural damage to properties through the use of hand and power tools.
• Perform initial site visits.
• Conduct moisture inspections.
• Set restoration equipment within guidelines.
• Complete assigned tasks and notes in our primary operating system (RMS).
• Take photos of jobs assigned at start, completion, and throughout the process.

Requirements

• Knowledge of technology (iPhone, iPad, computer).
• Customer Service Skills.
• Ability to learn and operate our primary operating systems: RMS, Xactimate, MICA and additional systems as requested.
• Ability to create documents.
• Ability to answer and communicate with customers over the phone and face to face.
• Ability to work independently and/or with a team.
• Ability to participate in an on-call schedule.
• Ability to work within hazardous environments safely.
• Ability to operate a company vehicle safely.
• Maintain a level of confidentiality.

Nice-to-haves

• High School Diploma or GED.
• Customer Service experience.
• 1 plus year experience in a craft, trade, or manual labor position or equivalent schooling.

Benefits

• Company shirts
• Company cell phone/cell phone allowance
• Company vehicle
• Paid Training for IICRC WRT, IIRC FRST & Lead RRP Licensing
• Maternity, Paternity & Adoption Leave
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development
• Vision insurance
• Competitive salary
• 401(k)
• 401(k) matching