<span>Workplace Experience Coordinator</span>

$55,224 - $57,304/Yr

Educated Solutions Corp - Menlo Park, CA

Full-time - Entry Level

Menlo Park, CA

Administrative and Support Services

About the position

The Workplace Experience Coordinator will provide coordination and administrative support for the delivery of Workplace Services in a commercial real estate and facilities management environment. This role is essential for ensuring smooth operations and enhancing the workplace experience for employees and clients. The position requires a warm demeanor and a collaborative spirit, with responsibilities ranging from managing vendor relationships to supporting onboarding processes.

Responsibilities

• Provides coordination and administrative support for delivery of Workplace Services.
• Requests building and/or equipment services as needed.
• Provides administrative support for Workplace Experience team, including expense management and meeting coordination.
• Manages accuracy, production, quality, and retention of program materials, including administration of SharePoint sites.
• Ensures compliance of client and company materials with brand guidelines.
• Utilizes and maintains integrity of databases and digital tools associated with service delivery.
• Ensures all billings for business services are invoiced and billed as required.
• Attends move meetings and coordinates all moves with client contacts.
• Responds to customer requests and complaints regarding Workplace Experience services.
• Maintains relationships with vendors providing services and goods to the office.
• Ensures all vendors have current proof of insurance and contractual documentation.
• Administers onboarding process for Workplace Experience team members and third-party service providers.
• Assists in the completion of the office Business Continuity plan.

Requirements

• 1+ year of relevant experience (Front-desk, reception, etc.)
• Intermediate skills with Microsoft Office Suite products such as Word, Excel, PowerPoint, Visio, SharePoint, OneNote, Outlook.
• High School Diploma or GED
• Ability to comprehend and interpret instructions, short correspondence, and memos.
• Ability to write routine reports and email correspondence.
• Comfortable meeting and engaging with new people.
• Warm and engaging demeanor.
• Genuine interest in anticipating and serving the needs of others.
• Physical ability to stoop, stand, walk, climb stairs/ladders, and lift/carry heavy loads of 50 lbs. or more.

Benefits

• Dental insurance
• Health insurance
• Vision insurance