Spanish Bilingual - Customer Service for Healthcare Card Support - $17/hr - Star

$35,360 - $35,360/Yr

Omni Interactions - Marietta, GA

Full-time - Entry Level

Marietta, GA

Telecommunications

About the position

Omni Interactions is seeking independent contractors to provide customer service for Fortune 500 companies. The role involves assisting customers primarily through inbound phone calls, as well as potentially through chat and email. Contractors will have the flexibility to create a work schedule that suits them, with the majority of work hours during weekdays and daytime.

Responsibilities

• Provide customer service by taking inbound phone calls, answering chat messages, and responding to emails.
• Assist customers with their needs in a friendly and professional manner.
• Maintain a quiet and secure work environment during working hours.

Requirements

• Exceptional written and verbal communication skills.
• Proven track record in customer service and delivering outstanding customer care.
• Keen attention to detail with strong problem-solving skills.
• Friendly, empathetic tone, and professional demeanor.
• Self-motivated, proactive, and resourceful mindset.
• Proficient in using technology, including computer applications and software.

Benefits

• Flexible work schedule options available.
• Competitive earnings of $17 per hour, with additional incentives based on client and performance metrics.