Champion Home Builders - Midland, TX

posted 3 months ago

Full-time - Entry Level
Midland, TX
Wood Product Manufacturing

About the position

We are seeking a dedicated and bilingual Spanish Administration Customer Service Manager to join our team at Titan Factory Direct in Midland, TX. This full-time position requires fluency in Spanish and English, as the role involves direct interaction with customers in a fast-paced Modular and Manufactured Home dealership environment. The successful candidate will be responsible for overseeing all aspects of customer service, including billing and invoicing, scheduling contractors, and ensuring a high level of customer satisfaction. Training specific to the industry will be provided as necessary, allowing for a smooth transition into the role. As the business continues to grow, we are looking for professionals who can thrive in a dynamic setting and manage multiple tasks efficiently. The ideal candidate will possess strong communication skills, both verbal and written, and have a solid background in customer service. Attention to detail and the ability to prioritize tasks are essential, as the role involves managing deadlines and important tasks that require immediate attention. This position is perfect for individuals who enjoy working face-to-face with customers and solving complex problems. We value organized professionals who can take initiative and work well under pressure. If you are looking for an opportunity to grow with an established company and take pride in your work, we encourage you to apply.

Responsibilities

  • Oversee all customer service operations in the dealership.
  • Manage billing and invoicing processes.
  • Schedule contractors for various projects.
  • Provide excellent customer service to clients in both Spanish and English.
  • Ensure customer satisfaction and address any issues that arise.
  • Maintain accurate records and documentation related to customer interactions.

Requirements

  • Fluent in Spanish and English.
  • Proven customer service experience.
  • Strong verbal and written communication skills.
  • Experience with invoicing and bookkeeping.
  • Proficiency in Microsoft Excel, Outlook, Teams, and Word.
  • Ability to work effectively in a fast-paced environment.
  • Strong attention to detail and organizational skills.

Nice-to-haves

  • Experience in the Modular and Manufactured Home industry.
  • Ability to handle complex problem-solving situations.
  • Experience working in a team-oriented environment.

Benefits

  • Competitive salary plus bonus opportunities.
  • Vacation time.
  • Full benefits package.
  • Company matched 401K (50%).
  • Opportunities for professional growth.
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service