Spanish Customer Service Representative

$60,000 - $80,000/Yr

J.R. Orenstein Insurance Agency - Great Neck, NY

Full-time - Entry Level

Great Neck, NY

About the position

The J.R. Orenstein Agency is seeking a Bilingual (English/Spanish) Customer Service Representative to join a top-performing State Farm agency. The role focuses on assisting customers with their insurance needs, including Home, Auto, Life, and Health insurance, while also identifying cross-selling opportunities. The ideal candidate is empathetic, self-driven, and motivated to achieve success in a fast-paced, results-driven environment.

Responsibilities

• Perform policy reviews with current customers.
• Active outreach to current customers.
• Provide service to current customers.
• Manage pipeline through company-provided systems and follow up accordingly.
• Demonstrate competency and knowledge of new products & rules for our industry.
• Engage in sales & service client/customer conversations as taught in training.
• Achieve sales goals and measurables by identifying client-need opportunities.

Requirements

• Bilingual in Spanish and English.
• Highly motivated and driven to achieve success.
• Ambitious with a strong desire to grow in your career.
• Confident and assertive in reaching out to potential clients.
• Action-oriented and focused on getting things done.
• Tech-savvy and adaptable to new software.

Benefits

• Health insurance
• Life insurance
• Opportunities for advancement
• Paid time off
• Retirement plan
• Tuition reimbursement