2U Incorporated - Lanham, MD

posted 3 months ago

Full-time - Entry Level
Lanham, MD
Educational Services

About the position

At 2U, we are all in on purpose. We are motivated by our mission - to eliminate the back row in education - and connected by our shared passion to deliver world-class digital education at scale. As the parent company of edX, the world's leading online learning platform, 2U powers more than 4,000 online higher education offerings - from free courses to full degrees. Together with more than 230 colleges, universities, and corporate partners, we are helping to unlock human potential. The Sales Development Representative's primary goal is to generate interest in our product offering with companies that result in live and phone-based meetings for our Business Development Managers. This will be achieved through a combination of inbound and outbound efforts, targeted account outreach based on industry insights, thorough prospect communication, and personalized messaging. This role requires persistence, creative problem solving and a proactive, ambitious approach to B2B selling. The Sales Development Representative should feel comfortable managing a high volume of leads at any given time and have sound judgment under pressure while maintaining a high level of customer service. The role requires meticulous attention to detail while ensuring effective use of time to meet SLAs.

Responsibilities

  • Research and qualify marketing generated leads.
  • Plan and execute prospecting activities utilizing outreach tools, SalesForce, cold calling, and email to generate new sales opportunities.
  • Identify prospect's needs and suggest appropriate products/services.
  • Set up meetings or calls between prospective customers and sellers.
  • Record all activity and maintain database accuracy.
  • Communicate with customers, making outbound calls to potential customers, and following up on leads.
  • Understand customers' needs and identify sales opportunities.
  • Build long-term trusting relationships with prospects to qualify leads as sales opportunities.
  • Answer potential customers' questions and send additional information by email.
  • Keep up with product and service information and updates to accurately describe features of products and services.
  • Achieve opportunity and meeting targets.
  • Report on weekly, monthly, and quarterly results.

Requirements

  • 3 - 4 Year Marketing or Sales related qualification, preferred.
  • 1 - 2 Years sales development or account management experience in a B2B environment - preferably SAAS technologies; IT; or online education.
  • Fluency in Spanish and English required.
  • Ability to multitask, manage projects and work under pressure.
  • Excellent interpersonal and negotiation skills.
  • New business development experience would be beneficial.
  • Excellent verbal and written communication skills.
  • Basic data analysis skills.

Nice-to-haves

  • Experience in a fast-paced sales environment.
  • Familiarity with CRM software and sales tools.

Benefits

  • Medical, dental, and vision coverage
  • Life insurance, disability, and 401(k) employer match
  • Employee stock purchase plan
  • Free snacks and drinks in-office
  • Generous paid holidays and leave policies, including unlimited PTO
  • Volunteer days
  • Parental leave
  • Company-wide winter break
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