KLA - Ann Arbor, MI
posted 3 months ago
KLA is seeking a Spares Demand Planner to join our Aftermarket Supply Chain Operations team. This role is crucial for managing the spare parts planning throughout the product life cycle for various product lines. The successful candidate will work closely with the service organization and collaborate with Product Support, Sales/Marketing, Procurement, and Engineering teams to track the growth of the installed base, manage global inventory plans, and oversee the overall spares business for their assigned product lines. The planner will be responsible for optimizing the spares stocking strategy and will work with the supply chain team and manufacturing to identify opportunities for inventory reductions while ensuring customer satisfaction. The Spares Demand Planner will tackle complex issues that require in-depth analysis of various factors. This includes overseeing the spares plan for assigned product lines to ensure that the right inventory is available at the right time to support KLA customers. The planner will collaborate with new product introduction leaders and the supply chain and procurement teams to develop effective spares inventory strategies that align with customer support strategies for new products. Utilizing spare demand planning methodologies and statistical forecasting techniques, the planner will drive optimal spares support strategies and conduct root cause analysis to identify corrective actions and improvements. Additionally, the planner will monitor and report on key performance indicators (KPIs) such as fill rate performance and planned versus actual inventory levels. This role requires maintaining strong communication with the Product Support Organization (PSO) to ensure effective knowledge transfer and execution of the best support plans for global customers. The planner will also manage cross-functional projects that impact fill rate performance and partner with supply planning and procurement teams to design supply chain solutions based on business data and product knowledge. The role may involve occasional domestic and/or international travel.