Special Event Manager

$57,387 - $81,494/Yr

City Of St Cloud Fl - St. Cloud, FL

posted 3 months ago

Full-time - Mid Level
St. Cloud, FL

About the position

The Special Event Manager is responsible for planning, organizing, scheduling, coordinating, supervising, overseeing, and executing special events and programs for the City of St. Cloud. This includes a variety of activities such as business, social, cultural, and athletic events aimed at serving both residents and visitors. The role is dynamic and fast-paced, requiring close collaboration with the Marketing Manager and various city departments, as well as local organizations, to ensure successful event execution across different venues within the city. The position demands flexible working hours, including nights, weekends, and holidays as needed. Key responsibilities include supervising and evaluating assigned staff, coordinating work schedules, and maintaining high standards of work quality. The Special Event Manager is tasked with creating detailed event plans, managing on-site production, and making critical decisions related to event logistics, safety, and emergency management. The role also involves assisting community organizations with event planning and implementation, enforcing policies and procedures for special events, and administering the fee waiver program for non-profit and governmental agencies. Additionally, the Special Event Manager prepares and maintains records and reports, monitors budgets, and recommends operational improvements. The position requires effective communication and coordination with various stakeholders, including community leaders and non-profit groups, to develop partnerships for cooperative programs. The manager acts as a liaison between the Marketing Manager and event contacts, ensuring that all needs are met and quality customer service is provided throughout the event process. After each event, the manager is responsible for completing After Action Reports to evaluate the event's success and areas for improvement.

Responsibilities

  • Plan, organize, schedule, coordinate, supervise, oversee, and execute special events and programs for the City.
  • Supervise, direct, and evaluate assigned staff, addressing employee concerns and performance appraisals.
  • Create detailed run of show for events and manage on-site production to ensure smooth execution.
  • Assist groups and organizations with planning and implementing co-sponsored events.
  • Create, amend, and enforce policies and procedures specific to special events and venues.
  • Administer the fee waiver program for non-profit and governmental agencies.
  • Prepare and maintain records, reports, and budgets for special events.
  • Coordinate event requirements with the Marketing Manager and other departments.
  • Act as a liaison between the Marketing Manager and event contacts to ensure needs are met.
  • Complete After Action Reports in a timely manner.

Requirements

  • Associate's degree in Leisure Services or related field.
  • Four (4) years of experience in Banquet and Special Events Management or related activities.
  • Valid state driver's license with an acceptable driving history.
  • Ability to operate a vehicle and various machines and equipment including computers and sound equipment.
  • Ability to exert moderate physical effort, including lifting and carrying objects weighing up to 50 pounds.

Nice-to-haves

  • Experience in community activities or related activities.
  • Strong communication skills, both written and verbal.
  • Ability to work in a fast-paced environment and manage multiple tasks.

Benefits

  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • On-the-job training
  • Paid Holidays
  • Floating Holiday
  • Awards Programs
  • Deferred Compensation Plan
  • Discounted Automobile Insurance
  • Flexible Work Schedules
  • Life and Accidental Death Insurance
  • Long Term Disability Coverage
  • Management Leave
  • Medical and Dental Coverage
  • Paid Vacation
  • Pension Plan
  • Sick Leave Bank
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