Apple - Colorado Springs, CO
posted 3 days ago
Part-time - Entry Level
Colorado Springs, CO
101-250 employees
Computer and Electronic Product Manufacturing
About the position
The Specialist role at Apple involves providing exceptional customer service and support in a retail environment. Specialists are responsible for staying informed about Apple's products and services, assisting customers with their purchasing decisions, and contributing to a collaborative and inclusive team atmosphere. The position requires flexibility in scheduling to meet business needs, including nights and weekends.
Responsibilities
- Assist customers in understanding and purchasing Apple products and services.
- Stay up to date on Apple's product offerings and sales processes.
- Support peers by sharing knowledge and assisting in various store areas.
- Provide excellent customer service and maintain accuracy in transactions.
- Contribute to an inclusive environment by respecting differences and promoting diversity.
Requirements
- Availability to work a flexible schedule based on business needs, including nights, weekends, and public holidays.
- Ability to demonstrate knowledge of Apple products and services.
- Strong communication skills to personalize solutions based on customer needs.
- Experience working in a fast-paced environment and managing multiple customers simultaneously.
- Team-oriented mindset with shared responsibility and accountability.
Nice-to-haves
- Curiosity and willingness to learn from others.
- Ability to handle sensitive or confidential information responsibly.
Benefits
- Comprehensive medical and dental coverage.
- Retirement benefits.
- Discounted products and free services.
- Reimbursement for certain educational expenses, including tuition.
- Opportunity to participate in employee stock programs and purchase Apple stock at a discount.
