Specialist, Gas Operations Training

About the position

The Specialist is responsible for providing support to Gas Operations to coordinate, schedule and oversee employee training for operator qualification requirements in accordance with federal, state and local regulations and company standards. The Specialist will manage the TLC or alternate location study room that is designated for employees to attend for formal study time prior to their 3-year requalification. The Specialist will check in and check out the employees from the study room and provide a full report to their management team on what was completed during the study session and what it is still pending. The Specialist will receive cross training with OQ coordinators and be their backup if needed. The Specialist will manage PE Joining scheduling every year and capture analytics and create a tracking sheet to showcase progress. The Specialist will assist with the TLC Prometric Testing room, review and communicate test results to the employees and act as a backup for the check in and check out process of the Prometric room.

Responsibilities

• Provide quality customer service by scheduling and overseeing training for operator qualifications for designated Gas sections, and Gas Operations as a whole.
• Act as a liaison between Gas Operations employees and The Learning Center (TLC) to plan, coordinate, schedule and implement training/testing activities.
• Act as a backup to the OQ Coordinators and schedule and reschedule operator qualification training and testing for employees.
• Assist with tracking Operator Qualification requirements using ITS reports and reschedule exams if missed or failed.
• Issue reports to user groups to monitor training and compliance/goals.
• Communicate the established formal study room schedule to each department in Gas Operations and verify attendance of employees.
• Provide access to all training material during formal study time at TLC.
• Manage PE Joining Project with Sr Specialist of OQ group and track daily progress of PE Joining testing.
• Manage all pending assignments daily for employees before testing in Prometric facilities.
• Validate data captured in OQ score cards in GASOPSIQ and identify any potential issues.
• Prepare PowerPoint presentations for various meetings and capture meeting minutes.

Requirements

• Bachelor's Degree and 2 years full time related experience or Associate's Degree and 4 years full time related experience or High School Diploma/GED and 5 years full time related experience.
• Gas Operations experience, operational experience, or administrative experience.
• General understanding of electronic management systems.
• Experience working with Microsoft Office (Word, Excel, PowerPoint).
• Ability to work independently and within a team environment.
• Understanding and working knowledge of computer reporting and database management systems.
• Experience with learning management systems such as ITS.

Nice-to-haves

• Bachelor's Degree.
• Knowledge of Power Bi, Tableau.
• Knowledge of Operator Qualification requirements.

Benefits

• 401k
• health_insurance
• paid_holidays
• tuition_reimbursement