Specialist, HR Operations

$66,000 - $107,000/Yr

LinkedIn - Atlanta, GA

Full-time - Entry Level

Remote - Atlanta, GA

About the position

The HRSD System & Reporting Team member plays a crucial role in supporting and enhancing the ServiceNow platform within HR Operations at LinkedIn. This position involves collaboration with various stakeholders to ensure optimal platform performance, alignment with business objectives, and the implementation of HR-related changes and enhancements. The role offers flexibility with hybrid and remote work options, allowing employees to work from home or commute to the office as needed.

Responsibilities

• Support the HRSD System & Reporting Team in the configuration, maintenance, and management of HRSD in the ServiceNow platform.
• Assist in the development and implementation of HR-related changes, enhancements, workflows, and processes within ServiceNow.
• Collaborate with team members to identify opportunities for process improvement and automation.
• Troubleshoot and resolve issues related to ServiceNow functionality and HR operations.
• Actively participate in team meetings, providing input and suggestions to enhance the platform's effectiveness.
• Collaborate with HR and cross-functional teams to understand business needs and end-to-end impacts to recommend and deliver scalable solutions.
• Become an expert on new features and functionality in ServiceNow HRSD and platform to drive adoption of products and services that will improve employee and user experience.
• Support various projects and initiatives ensuring the HRSD System Support Team accomplishes tasks and meets deliverables.

Requirements

• Bachelor's degree in Human Resources, Information Technology, Business Administration, or a related field, or 3+ years equivalent experience.
• Minimum 2 years ServiceNow administration experience in HRSD.
• 1+ years' experience with HR technology and systems management.

Nice-to-haves

• Develop a comprehensive understanding of HR operations and processes.
• Familiarity with HR operations or shared services and processes.
• Proven experience in troubleshooting and problem resolution.
• Outstanding organizational skills and attention to detail.
• ServiceNow certification (CSA or CIS-HR) is a plus, not required.
• Ability to adapt to changing priorities and manage multiple tasks simultaneously.

Benefits

• Annual performance bonus
• Stock options
• Comprehensive health benefits
• Flexible work options
• Professional development opportunities