Specialist, Labour Relations and Human Resources Compliance (12-month contract)

Disability Solutions - Homewood, PA

Full-time - Senior

Homewood, PA

About the position

The Expert, Change Management is responsible for planning, developing, and executing change management activities for business transformation projects at CN. This role involves close collaboration with business leads and stakeholders to ensure effective adoption of new processes and technologies, prioritizing change management best practices to facilitate smooth transitions within the organization.

Responsibilities

• Design and deliver change management strategies and plans to support teams in adopting new ways of working.
• Engage stakeholders at all levels of the organization.
• Identify stakeholders and conduct impact assessments.
• Contribute to the continuous refinement of the adoption strategy and plan, in line with identified adoption risks.
• Create risk mitigation tactics to minimize resistance.
• Design and lead change network groups to support teams in adopting new ways of working in their units.
• Liaise with other key groups at CN and externally when required.
• Identify and assess people risks, team readiness, and overall adoption.
• Propose change management mitigation tactics to support teams based on readiness and adoption results.
• Develop and execute strategic communication plans to support the overall change management plan.
• Draft communications and oversee review cycles and approvals for transformation adoption.
• Create the change journey communications that will drive the change adoption and understanding of the future business model.
• Distribute communications to internal audiences.
• Collaborate with various teams to identify training needs through training assessment.
• Handle the creation of the required and relevant training material for impacted stakeholders.
• Ensure that all communication and engagement activities align with the training strategy and plan.

Requirements

• Minimum 10 years of experience working with upper management and leading change management activities within a complex project or program.
• Experience in delivering large-scale technology implementations and working with Operations in a unionized environment.
• Experience working effectively across divisional lines in a complex multi-site organization.
• Bachelor's Degree in Organizational Behaviour, Management, Human Resources or similar field.
• Change Management Certification (PROSCI).
• Demonstrates agility and drives change.
• Knows the business and stays current on industry needs.
• Sets direction and inspires others.
• Communicates with impact.
• Delegates and empowers others to create accountability.
• Collaborates with others and shares information.
• Demonstrates active listening.
• Identifies needs and finds solutions to create value for all stakeholders.
• Advanced proficiency in Microsoft Office (PowerPoint, Excel, Access).
• Fluently bilingual both written and verbal (English, French).
• Solid understanding of the logistics and transportation industry.

Nice-to-haves

• Any knowledge for any of the above would be considered as an asset.

Benefits

• Paid training and opportunities for long-term career development.
• Recognition for hard work and contributions to the company.