Specialist, Payroll

$43,160 - $84,760/Yr

Unclassified - Olympia, WA

Full-time - Entry Level

Olympia, WA

10,001+ employees

About the position

Baker Tilly is seeking a dedicated Payroll Consultant to provide direct support and consulting services to our payroll clients. This role requires a deep understanding of payroll processes and laws to ensure accurate and timely payroll management. The Payroll Consultant will work under the supervision of the Payroll Supervisor and will be responsible for independently managing client relationships while escalating issues as necessary for prompt resolution. The position involves ensuring that client payroll information is accurate within their specific payroll systems, reviewing and processing payrolls to meet deadlines, and preparing detailed reports of employee earnings, taxes, and deductions. In addition to client service, the Payroll Consultant will establish strong and trusted relationships with clients by effectively consulting on all payroll-related matters. Confidentiality is paramount, and the consultant must maintain the integrity of employee data. The role also includes providing technical software support, identifying out-of-scope work, and recognizing opportunities to expand services to clients. The consultant will also support the implementation team by managing new client implementation projects, ensuring timely completion, and training clients on payroll processes. Furthermore, the Payroll Consultant will serve as a resource for new hires and less experienced staff, providing feedback and sharing insights to build team capabilities. Continuous research and maintenance of product knowledge on ADP software platforms and current payroll practices are essential to this role.

Responsibilities

• Provide direct support and consulting to payroll clients.
• Understand payroll in depth and maintain knowledge of payroll practices and laws.
• Independently manage client relationships and escalate issues when necessary.
• Ensure client payroll information is accurate within their specific payroll system and resolve discrepancies.
• Review and process payrolls in a timely manner to meet client deadlines, including updating employee records and calculating bonuses or severance.
• Review accuracy of federal and state income-related tax calculations and reconcile payroll deposits, tax withholdings, and wage garnishments.
• Prepare reports of employee earnings, taxes, deductions, and employer contributions for social security and unemployment.
• Establish strong and trusted client relationships by consulting on payroll-related matters.
• Maintain confidentiality of employee data and convey detailed information accurately in written and verbal formats.
• Provide technical software support to clients and identify out-of-scope work.
• Identify new opportunities to expand services to clients.
• Support the implementation team by managing new client implementation projects and ensuring client satisfaction.
• Train clients on payroll processes as necessary.
• Be a resource to new hires and less experienced staff regarding clients, software, payroll, and processes.
• Provide honest feedback to new hires and help build team capabilities by sharing insights and lessons learned.
• Research and maintain product knowledge on ADP software platforms and current payroll practices.

Requirements

• 1-3 years of relevant payroll experience; Associates or bachelor's degree preferred.
• Experience in lieu of degree considered.
• Experience with ADP software platforms desirable.
• Working knowledge of Outlook and Microsoft Office Suite (Word, Excel, PowerPoint).
• Highly detail-oriented and focused on accuracy.
• Strong organization and time management skills.
• Strong adaptability and multi-tasking skills.
• Ability to effectively work in a deadline-driven environment serving multiple clients.
• Ability to provide exceptional client service.
• Strong written and verbal communication skills; communicates professionally with all levels.
• Ability to learn new technology and processes quickly.
• Ability to learn from experiences and integrate new knowledge and skills into daily work.