Specialist, Payroll

$43,160 - $84,760/Yr

Unclassified - Trenton, NJ

Full-time - Entry Level

Trenton, NJ

10,001+ employees

About the position

Baker Tilly is seeking a dedicated Payroll Consultant to provide direct support and consulting services to our payroll clients. This role requires a deep understanding of payroll practices and laws to ensure that clients receive accurate and timely payroll services. The Payroll Consultant will work under the supervision of the Payroll Supervisor and will be responsible for managing client relationships independently, while also knowing when to escalate issues for prompt resolution. The position involves ensuring that client payroll information is accurate within their specific payroll systems, processing payrolls in a timely manner, and preparing detailed reports of employee earnings, taxes, deductions, and employer contributions. In addition to client service, the Payroll Consultant will play a key role in building strong and trusted relationships with clients by effectively consulting on all payroll-related matters. This includes maintaining confidentiality of employee data, providing technical software support, and identifying opportunities to expand services. The consultant will also assist the implementation team by managing new client implementation projects, ensuring timely completion, and training clients on payroll processes as necessary. The role also emphasizes individual and team development, where the Payroll Consultant will serve as a resource for new hires and less experienced staff, providing feedback and sharing insights to enhance team capabilities. Continuous research and maintenance of product knowledge on ADP software platforms, as well as staying updated on local, state, and federal payroll practices and laws, are essential components of this position.

Responsibilities

• Provide direct support and consulting to payroll clients.
• Understand payroll in depth and maintain knowledge of payroll practices and laws.
• Independently manage client relationships and escalate issues when necessary.
• Ensure client payroll information is accurate within their specific payroll system and resolve discrepancies.
• Review and process payrolls in a timely manner to meet client deadlines.
• Update employee records, calculate and pay bonuses or severance, and review accuracy of tax calculations.
• Prepare reports of employee earnings, taxes, deductions, and employer contributions.
• Establish strong and trusted client relationships by consulting on payroll matters.
• Maintain confidentiality of employee data and convey information accurately.
• Provide technical software support to clients and identify out of scope work.
• Manage new client implementation projects and ensure client satisfaction.
• Train clients on payroll processes as necessary.
• Be a resource to new hires and less experienced staff regarding clients and payroll processes.

Requirements

• 1-3 years of relevant payroll experience; Associates or bachelor's degree preferred.
• Experience with ADP software platforms desirable.
• Working knowledge of Outlook and Microsoft Office Suite (Word, Excel, PowerPoint).
• Highly detail-oriented and focused on accuracy.
• Strong organization and time management skills.
• Strong adaptability and multi-tasking skills.
• Ability to effectively work in a deadline-driven environment serving multiple clients.
• Ability to provide exceptional client service.
• Strong written and verbal communication skills; communicates professionally with all levels.
• Ability to learn new technology and processes quickly.
• Ability to learn from experiences and integrate new knowledge into daily work.