Otis Elevator Company - Union, NJ
posted 4 months ago
At Otis, we move billions of people every day. How? Through our talented team of more than 70,000 employees who are passionate about what we do and what's next. From our foundation of excellent products (escalators, elevators, and moving walkways) to our next chapter of digital transformation, this is a great time to join us. Under the direction of the Security Operations Center (SOC) Lead, the SOC Analyst will be responsible for monitoring, analysis, triage, and escalation of cyber events. The SOC Analyst will also participate in Incident Response activities as necessary. This role will have rotational on-call responsibilities. On a typical day, you will perform the following: Continuous & persistent monitoring of security technologies/tool data and network traffic which result in security alerts generated, parsed, triggered, or observed on the in-scope managed networks, enclaves, systems, or security technologies. Analyzing, triaging, aggregating, escalating, and reporting on security events populated in the SIEM and/or reported by Otis' MSSP. Correlation and trend analysis of security logs, network traffic, security alerts, events, and incidents. Perform review of events and effectively document findings for future root cause analysis. Support calculation of security metrics. Collaboration with Otis' Cyber Operations Team via email, conference call, and phone. Provide feedback to other team members on security control efficacy, vulnerabilities, gaps in visibility, recurring issues, and other items of note. Collaborating with the owners of cyber defense tools to tune systems for optimum performance. Responsiveness to internally initiated requests and reports. Reporting and communications consistent with established Otis SLAs. Support the development of incident and after-action reports as required by incident response.