Specialist Solutions Engineer, Enterprise/Strategic

T-Mobile US - Parsippany-Troy Hills, NJ

Full-time - Mid Level

Parsippany-Troy Hills, NJ

Telecommunications

About the position

The Specialist Solutions Engineer (SES) at T-Mobile plays a crucial role in partnering with Specialist Business Sales to sell T-Mobile for Business products and services. This position requires strong technical skills and industry knowledge to engage in pre-sales activities, consult on customer opportunities, and develop tailored solutions that address business challenges. The SES is responsible for architecting and designing solutions, providing technical support during sales presentations, and maintaining up-to-date knowledge of relevant technologies and industry trends.

Responsibilities

• Aligns to support Specialist sales teams for Advanced and Complex Solutions
• Supports complex customer opportunities in sophisticated segments such as Enterprise, Strategic, or Government
• Participate in customer meetings, primarily face to face
• Facilitate coverage analysis and review with customers
• Discuss and assist with processing In-Building coverage requests
• Uncover opportunities and recommend solutions
• Understand nuances and drivers
• Design and architect services and solutions
• Close technical hurdles
• Prepare and present technical customer presentations
• Present product roadmaps
• Present network build-out plans
• Demonstrate wireless devices and solutions to customers
• Provide RFP technical input
• Strategize with Sales team to improve Regional/National sales
• Participate in account reviews with customers
• Own customer technical relationships
• Support customer pilots
• Provide Subject Matter Expertise

Requirements

• High School Diploma
• 7 years of experience in presales engineering
• Strong technical skills in Wireless RF Networking, IoT, SASE, and Cloud Architectures
• Expert-level knowledge of 5G Advanced Solutions, Private Networks, SASE/SDWAN, and IoT
• Ability to facilitate wireless network coverage analysis
• Experience in processing In-Building Coverage requests
• Strong presentation skills for technical customer presentations

Nice-to-haves

• Experience with T-Mobile wireless network technologies
• Familiarity with product roadmaps and network build-out plans
• Industry certifications related to the position

Benefits

• Competitive base salary
• Annual stock grant
• Employee stock purchase plan
• 401(k) with wealth-building opportunities
• Access to free, year-round money coaches