Compass Group - Charlotte, NC
posted 5 months ago
As a Specialist in Talent Acquisition at Compass Group, you will play a crucial role in providing exceptional customer service to field operators throughout the hiring process. This position is designed to support operators by addressing their inquiries and technical issues related to the recruitment and onboarding processes. You will be the first point of contact for operators, fielding calls and tickets through a centralized support center. Your responsibilities will include providing ATS (Applicant Tracking System) technical support, assisting with background check tickets via the First Advantage and Checkr systems, and facilitating communication with the appropriate technical teams as needed. In addition to technical support, you will participate in system and technology testing to ensure that the tools used for recruitment are functioning optimally. Your role will require you to maintain a high level of customer service, ensuring that operators feel supported and informed throughout their hiring journey. Other duties may be assigned as necessary, allowing you to contribute to various aspects of the talent acquisition process. This position is an excellent opportunity for individuals who are passionate about recruitment and want to make a positive impact on the hiring experience at Compass Group.