Loram Maintenance Of Way - Medina, MN
posted about 2 months ago
Full-time - Mid Level
Medina, MN
Support Activities for Transportation
About the position
The Specialist Technician role is focused on providing field support to Lease Operations, R&D, and OEM customers globally. The position emphasizes coordination and fulfillment of successful field operations tests while ensuring customer needs are met with minimal disruption to daily operations. The technician will lead teams, troubleshoot complex systems, and deliver training to enhance operational excellence.
Responsibilities
- Provide field support to Lease Operations, R&D, and OEM customers.
- Demonstrate discretion in advising customers on warranty claims and safe equipment operation.
- Lead teams of up to 12 people in upgrade and overhaul projects.
- Schedule technician visits using EAM work order system.
- Utilize Rockwell Automation software to troubleshoot equipment problems.
- Diagnose and repair machine control systems and device level networks.
- Design and deliver training for internal and external customers.
- Analyze performance indicators to recommend design changes that improve productivity and safety.
Requirements
- Associates Degree in Automation, Fluid Power, Electronics, Robotics, Computer Science, or similar.
- 5+ years of experience developing and troubleshooting PLC and HMI software.
- 5+ years of experience troubleshooting electrical, hydraulic, and pneumatic circuits using schematics.
- 7+ years of equivalent combination of education and experience in relevant fields.
- Maintain Railroad Certifications.
Nice-to-haves
- Bachelor's Degree in Electrical Engineering or Software Engineering.
- 1+ years of strong programming experience with languages such as C#, HTML, and Java Script.
- 1+ years of experience with database software such as Microsoft SQL Server.
Benefits
- On-the-job training
