Specialty Account Coordinator - Bariatric Surgery

Mercy Health - Oklahoma City, OK

Full-time - Mid Level

Oklahoma City, OK

Ambulatory Health Care Services

About the position

The Specialty Account Coordinator is responsible for coordinating various aspects of patient accounts, including insurance verification, managing rejections and denials, and overseeing collections. This role requires a deep understanding of assistance programs and the ability to assist patients in enrolling in these programs while ensuring accurate billing. The position demands attention to detail, effective communication with various stakeholders, and the ability to adapt to changes in insurance regulations and procedures.

Responsibilities

• Coordinate patient accounts including insurance/benefit verification.
• Manage rejections and denials of claims.
• Oversee collections related to patient accounts.
• Assist patients in enrolling in assistance programs such as drug copay cards.
• Monitor services rendered and bill assistance programs for applicable funds.
• Stay updated on insurance company regulations and changes in pre-certification and claims submission requirements.
• Serve as a resource for other staff and patients.
• Perform duties as a Senior Pharmacy Technician as needed.

Requirements

• Some college hours in Business, Finance, or Accounting preferred.
• Minimum of 3 years related experience required.
• Strong interpersonal, organizational, and analytical skills.
• Ability to work in stressful situations and meet deadlines.
• Effective written and oral communication skills.
• Ability to use logic and good judgment to identify and initiate corrective actions.

Benefits

• Health insurance
• Dental insurance
• Tuition reimbursement
• Paid time off
• Vision insurance