Specialty Account Executive

UnitedHealth Group - Concord, CA

Full-time - Entry Level

Concord, CA

Insurance Carriers and Related Activities

About the position

The Inbound Telesales Agent position at UnitedHealth Group involves engaging with customers over the phone to provide information about health insurance products and services. The role is focused on sales and customer service, requiring effective communication skills and the ability to understand customer needs to recommend appropriate solutions.

Responsibilities

• Engage with customers via phone to provide information about health insurance products.
• Identify customer needs and recommend appropriate solutions.
• Achieve sales targets and contribute to team goals.
• Maintain accurate records of customer interactions and transactions.
• Provide exceptional customer service and support throughout the sales process.

Requirements

• High school diploma or equivalent.
• Previous experience in sales or customer service.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Basic computer skills and familiarity with CRM systems.

Nice-to-haves

• Experience in the healthcare industry.
• Bilingual in English and Spanish.
• Knowledge of health insurance products.

Benefits

• Health insurance coverage.
• 401(k) retirement savings plan.
• Paid time off and holidays.
• Employee discounts on health services.