Specialty Account Manager

$100,000 - $150,000/Yr

Tsp Agency - Westerville, OH

Full-time - Mid Level

Westerville, OH

Professional, Scientific, and Technical Services

About the position

The Specialty Account Manager (SAM) role is focused on executing commercial activities for assigned territories, establishing customer relationships, and ensuring successful product sales. This field-based position requires engagement with customers in clinical and hospital settings, as well as through digital channels. The SAM will act as a disease category expert and product champion, providing account management support and leveraging business knowledge to assess key stakeholders and market trends.

Responsibilities

• Proficient in both virtual and live customer engagements
• Develop a comprehensive and effective territory business plan aimed at achieving and exceeding quarterly & annual goals established by commercial leadership
• Promote within approved labeling in a comprehensive, fair, and ethical manner consistent with industry and corporate guidelines
• Develop strong customer relationships by understanding customer needs
• Serve as a resource/consultant regarding payer policies and processes
• Maximize use of marketing resources to maintain and develop customer relationships
• Communicate territory activity accurately and timely as directed by management
• Provide feedback to sales and commercial leadership about changing environments and results
• Successfully complete all training classes in a timely manner
• Complete administrative duties accurately and timely
• Manage efforts within assigned promotional budget
• Effectively collaborate across all corporate functions
• Attend medical congresses and society meetings as needed
• Ensure timely access for patients through patient services and savings programs
• Overnight travel as indicated by business needs
• Additional responsibilities as assigned

Requirements

• Bachelor's degree from an accredited college or university
• Minimum of 5 years of field customer experience and/or account management
• Minimum of 3 years Healthcare Professional experience with relevant CNS experience
• 5 years of consistent top performance in the pharmaceutical, biotech or medical sales space
• Psychiatry/CNS experience strongly preferred
• Demonstrated experience delivering outstanding results
• Launch experience strongly preferred
• Must live in the territory's geography
• Experience strategizing within cross-functional teams
• Proven ability to manage multiple tasks concurrently under aggressive timelines
• Comfortability with uncertainty and high expectations
• Patient support services experience a plus
• Strong digital marketing aptitude
• Strong interpersonal, presentation, and communication skills

Nice-to-haves

• Experience in digital marketing
• Patient support services experience

Benefits

• Competitive employment package
• Annual bonus
• Significant equity
• Generous benefits package