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Whole Foods - Monterey, CA
posted 2 months ago
Full-time - Entry Level
Monterey, CA
Food and Beverage Retailers
About the position
The Specialty Associate Team Leader at Whole Foods Market assists the Team Leader in managing daily operations within the Beer, Wine, Cheese & Chocolate department. This role focuses on profitability, expense control, merchandising, and team development while ensuring compliance with health and safety regulations. The position requires a commitment to providing excellent customer service and fostering a positive team environment.
Responsibilities
- Develops and maintains creative store layout and product merchandising.
- Works with Team Leader to achieve sales, purchasing, and labor targets.
- Assists Team Leader in analysis of sales, reports, and labor.
- Assists team leader in annual sales and expense projections and budget preparation.
- Assists team leader with ordering and inventory management.
- Works with Team Leader to resolve team concerns or issues.
- Functions as point person and departmental person in charge in absence of Team Leader.
- Sets and achieves the highest standards of retail execution.
- Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.
- Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions.
- Selects, trains, develops, mentors, motivates, and counsels Team Members in a manner that sustains a high-performance team and minimizes turnover.
- Communicates and maintains Team Member safety and security standards.
- Provides timely, thorough, and thoughtful performance evaluations.
- Consistently communicates and models WFM vision and goals.
Requirements
- 18+ months retail Team Member experience
- 6+ months of supervisory experience
- High energy and enthusiasm for products and company philosophy
- Extensive knowledge of Specialty products
- Growth mindset towards greater responsibility and ownership
- Desire to coach and mentor others for growth
- Excellent interpersonal, motivational, team building, and customer relationship skills
- Capable of teaching others in a positive and constructive manner
- Thorough product knowledge
- Advanced knowledge of regulatory and safety policies and procedures
- Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory
- Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate
- Proficiency with email, Microsoft Office, and operations-related applications
Benefits
- Health insurance
- Retirement plan benefits
- Eligibility for a store discount
- Paid time off
- Access to other benefit programs
