Specialty Department Team Trainer (Beer, Wine, Cheese & Chocolate)

Whole Foods - Bee Cave, TX

Full-time - Entry Level

Bee Cave, TX

10,001+ employees

Food and Beverage Retailers

About the position

The Specialty Department Team Trainer at Whole Foods Market is responsible for supporting the training and development of new team members in the Beer, Wine, Cheese, and Chocolate department. This role focuses on enhancing engagement, productivity, and retention by delivering quality training and ensuring compliance with operational standards. The Team Trainer collaborates with team leadership and other trainers to facilitate a comprehensive onboarding experience, while also acting as a role model for customer service and food safety practices.

Responsibilities

• Ensure new and ongoing store and team training programs are successfully delivered and completed.
• Coordinate with Team Leaders and the Store Trainer to schedule New Member training during their first four shifts.
• Facilitate team-specific operational training for Team Members, including team Operational Learning Pathways and program rollouts.
• Attend Team Trainer meetings as scheduled.
• Act as a role model for food safety, sanitation procedures, and occupational safety.
• Train all Team Members on customer service standards and provide timely feedback.
• Train Team Members on new products, their differentiation, sales tactics, and department placement.
• Complete the Team Trainer Operational Learning Pathway and other assigned training.
• Organize, track, report, and maintain accurate training records using Whole Foods Market's learning systems.

Requirements

• 6 months of Whole Foods Market experience or equivalent retail training experience.
• Strong communication skills and willingness to work as part of a team.
• Ability to deliver information clearly and respectfully to fellow Team Members, customers, and vendors.
• Effective time management and organization skills.
• Passion for high-quality foods and the mission of Whole Foods Market.

Nice-to-haves

• General computer skills and basic knowledge of software applications (MS Office Suite).
• Working knowledge of Whole Foods Market's learning systems.

Benefits

• Fair and equal employment opportunity for all Team Members and candidates.
• Potential for a base rate increase after 90-day anniversary for new entry-level Team Members.