Specialty Product Analyst - Standby Transactions Processor

JPMorgan Chase - Tampa, FL

Full-time - Mid Level

Tampa, FL

Credit Intermediation and Related Activities

About the position

As a Specialty Product Analyst - Standby Transactions Processor at JPMorgan Chase, you will play a crucial role in the Trade & Working Capital Operations team. This position involves managing the issuance, amendments, and payments related to Letters of Credit (L/C) and ensuring compliance with applicable rules. You will be responsible for maintaining seamless workflows and expediting urgent transactions while providing exceptional service to clients. The role requires a strong understanding of trade products and the ability to analyze processes for efficiency improvements.

Responsibilities

• Manage the day-to-day operational activities for Standby/Guarantee functional team.
• Process transactions related to Standby letters of credit and Bank Guarantees, including issuance, amendments, document examination, and payments.
• Ensure compliance screening for relevant documents and maintain seamless workflow.
• Support management in enhancing process efficiency through best practices and detailed analysis.
• Develop and implement business plans and internal procedures, leading projects and offering innovative solutions.
• Build effective relationships with management and internal stakeholders, influencing them as necessary.
• Manage crisis situations through proper escalation and motivate the team.
• Ensure integrity of processes, operations, and associated results.

Requirements

• Strong business knowledge of Trade products and processes.
• Excellent customer service skills to handle irate clients or internal stakeholders.
• Ability to multitask and manage various issues/tasks assigned within the team.
• Excellent attention to detail and ability to know when a deep dive approach is appropriate.
• Strong verbal and written communication skills, capable of communicating with all levels of the organization.
• Ability to partner with demanding stakeholders and manage their expectations.
• Knowledge of operational risks and related controls, audit, and internal control framework.
• Confidence to challenge and be challenged while maintaining a positive outlook.
• Knowledge of SWIFT MT760/MT767/MT799 and SWIFT payment messages.

Nice-to-haves

• Certificate as a Certified Documentary Credit Specialist (CDCS).
• Certificate for Specialists in Demand Guarantees (CSDG).
• Certificate in International Trade and Finance (CITF).
• Comprehensive knowledge of UCP 600, ISP98, and URDG 758 regulations.

Benefits

• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.