Specialty Product Analyst Standby Transactions Processor

JPMorgan Chase - Tampa, FL

Full-time

Tampa, FL

Credit Intermediation and Related Activities

About the position

The Specialty Product Analyst - Standby Transactions Processor role at JPMorgan Chase involves managing the operational activities related to Standby Letters of Credit and Bank Guarantees. This position requires a keen eye for detail and the ability to analyze and assess trade business products. The analyst will ensure seamless workflow, expedite urgent transactions, and support various stakeholders while maintaining high service standards in a complex trade finance environment.

Responsibilities

• Manage the day-to-day operational activities for Standby/Guarantee functional team.
• Process transactions for Standby letters of credit and Bank Guarantees, including issuance, amendments, document examination, and payments.
• Ensure compliance screening for relevant documents.
• Expedite urgent transactions as per Service Level Agreements (SLA).
• Support management in improving process efficiency by analyzing service quality and identifying areas for improvement.
• Develop and implement business plans and internal procedures, leading projects and offering innovative solutions.
• Build effective relationships with management and internal stakeholders, influencing them as necessary.
• Manage crisis situations through proper escalation and motivate the team.
• Accountable for the integrity of processes, operations, and associated results.

Requirements

• Strong business knowledge of Trade products and processes.
• Excellent customer service skills to manage irate clients or internal stakeholders.
• Ability to multitask and handle various issues or tasks assigned within the team.
• Excellent attention to detail and ability to know when a deep dive approach is appropriate.
• Strong verbal and written communication skills, capable of communicating with all levels of the organization.
• Ability to partner with demanding stakeholders and manage their expectations.
• Knowledge of operational risks and related controls, including audit and internal control frameworks.
• Confidence to challenge and be challenged while maintaining a positive outlook.
• Knowledge of SWIFT MT760/MT767/MT799 and SWIFT payment messages.

Nice-to-haves

• Certificate as a Certified Documentary Credit Specialist (CDCS).
• Certificate for Specialists in Demand Guarantees (CSDG).
• Certificate in International Trade and Finance (CITF).
• Comprehensive knowledge of Uniform Customs and Practice for Documentary Credits (UCP 600).
• Knowledge of International Standby Practices: ISP98 and Guide to ICC Uniform Rules for Demand Guarantees URDG 758.
• Understanding of Boycott regulations and Office of Foreign Assets Control compliance.