Specialty Support Representative
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About The Position
In this role, you will bring domain knowledge in payroll and payroll taxes to assist clients with maintenance and processes within the Payroll Services module of the application. This includes providing support for tax, post-payroll submission, period-end processing and delivery issues and questions reported by clients, as well as items originating from our Payroll Services team that require client action. The types of cases the UKG Payroll Services Support team member will handle include amended tax returns, payroll funding, check delivery configuration, tax code updates, bank account changes, ACH returns and all other inquiries specific to the Payroll Services offering.
