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Quest Diagnosticsposted 6 months ago
$55,200 - $77,400/Yr
Part-time • Mid Level
San Juan Capistrano, CA
Ambulatory Health Care Services
Resume Match Score

About the position

The Specimen Processing Supervisor is responsible for overseeing the daily operations of the Specimen Processing department, ensuring compliance with guidelines, and maintaining a safe and efficient work environment. This role involves supervising staff, managing workflow, and implementing standard operating procedures to guarantee the integrity and timely processing of patient specimens. The supervisor will also engage in employee training, performance management, and continuous process improvement initiatives.

Responsibilities

  • Supervise functions within the Specimen Processing department, including daily operations and compliance training.
  • Monitor and improve productivity and quality within the department.
  • Ensure maintenance of a safe and ergonomically sound work environment.
  • Develop and implement Standard Operating Procedures for Specimen Processing in accordance with guidelines.
  • Review and ensure compliance with Specimen Processing Standard Operating Procedures on a biannual basis.
  • Ensure all Federal, State & local licensure requirements are met.
  • Ensure all documentation is complete for internal and external inspections/audits.
  • Monitor incoming workflow from Logistics and make necessary adjustments.
  • Supervise packing and shipping of specimens to other laboratories in accordance with regulations.
  • Ensure integrity of specimens sent to other facilities.
  • Monitor special handling of jeopardized clients and vital specimens.
  • Demonstrate leadership skills in employee relations and performance management.
  • Prepare month-end reports and investigate customer issues.
  • Prepare schedules for department employees and maintain adequate coverage.
  • Oversee supply inventory for the department and ensure continuous process improvement.
  • Participate in the interview, selection, and hiring of new employees.
  • Coach, develop, and supervise staff, including performance reviews.

Requirements

  • Minimum of two years in a Group Leader or related role for internal candidates.
  • 5 years experience in a laboratory or medical/production background preferred.
  • Previous people leadership experience preferred.
  • Associates Degree required.
  • PC skills and proficiency in MS Office applications.

Nice-to-haves

  • Knowledge of systems tools such as COGNOS, Oracle, EMPower, and Kronos.

Benefits

  • Day 1 Medical/Dental/Vision for full-time employees working 30+ hours.
  • 15 PTO days in the first year.
  • Paid Holidays.
  • Annual Bonus Opportunity.
  • 401(k) with matching contributions.
  • Variable compensation plan (AIP) bonus.
  • Employee Stock Purchase Plan (ESPP).
  • Employee Assistance Program (EAP).
  • Blueprint for Wellness.
  • Tuition Reimbursement for undergraduate and graduate programs for full-time employees working 30+ hours.
  • Opportunities for career advancement.
  • Training provided!
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