SPIFF Solution Engineer

Salesforce - San Francisco, CA

Full-time

San Francisco, CA

Publishing Industries

About the position

As a SPIFF Solution Engineer at Salesforce, you will play a crucial role in the sales process by combining your technical expertise with strong communication and interpersonal skills. You will collaborate closely with the Sales team, prospective customers, and existing clients to understand their mission-related challenges and demonstrate how Spiff's platform can address these issues. Your primary objective will be to ensure that prospects recognize the true value of our solution and its potential impact on their organizations. This position is ideal for individuals who thrive in fast-paced environments, have a passion for SaaS technology, and enjoy working collaboratively to drive success.

Responsibilities

• Partner with Account Executives to understand customer requirements and craft tailored solutions that showcase Spiff's capabilities.
• Prepare and deliver technical presentations, product demonstrations, and customized proof of concepts.
• Develop a deep understanding of Spiff's product offerings and the technical aspects of sales mission automation.
• Serve as a technical advisor and product expert to prospects and customers throughout the sales cycle.
• Work with customers to identify their mission management needs, providing guidance on best practices and strategies for implementing Spiff.
• Collaborate with Product, Engineering, and Customer Success teams to address customer-specific requirements, feedback, and questions.
• Diagnose potential technical challenges and proactively develop solutions to support successful product adoption and onboarding.
• Establish strong relationships with key stakeholders and decision-makers, building trust and ensuring a smooth transition from sales to implementation.
• Stay up-to-date with the latest product developments, industry trends, and competitor solutions to provide strategic insights.

Requirements

• Bachelor's degree in Business, Engineering, Computer Science, or a related field, or equivalent practical experience.
• Minimum of 3-5 years of experience in a Sales Engineering or similar role, ideally within a SaaS, FinTech, or enterprise software environment.
• Strong understanding of SaaS platforms and cloud technologies; proficiency with APIs, CRM systems (Salesforce experience preferred), and data integration tools is desirable.
• Exceptional verbal and written communication skills, with an ability to simplify complex technical information for a variety of audiences.
• Experience working in a sales-driven environment, with a focus on exceeding targets and supporting complex sales cycles.
• Proven analytical skills with a solution-oriented approach; capable of quickly identifying technical challenges and proposing effective resolutions.
• A collaborative mindset with a focus on supporting and driving cross-functional efforts to close deals and deliver client success.

Nice-to-haves

• Familiarity with sales mission structures, performance incentives, or financial calculations.
• Experience working with agile methodologies and/or familiarity with mission automation solutions.
• Proven ability to thrive in a fast-growing, high-energy startup environment.