Maine Medical Center - Portland, ME
posted 4 months ago
About the position
The Spoken Language Medical Interpreter position at MaineHealth is a critical role that facilitates effective communication between healthcare providers and patients who have limited English proficiency, specifically in Chinese Cantonese. This position is based at the Maine Medical Center in Portland, Maine, and is not a remote working opportunity. The interpreter ensures that patients receive care that is not only understandable but also respectful of their cultural health beliefs and practices. The role requires a deep understanding of medical terminology in both the source and target languages, which is essential for accurate interpretation in a healthcare setting. As a medical interpreter, you will be responsible for bridging the communication gap between healthcare professionals and patients, ensuring that all parties understand the medical information being conveyed. This includes interpreting conversations during medical appointments, relaying patient concerns to healthcare providers, and ensuring that patients comprehend their treatment options and medical instructions. The position demands a high level of professionalism, as interpreters must maintain confidentiality and adhere to ethical standards in medical interpretation. Candidates for this role must possess advanced training in medical interpretation, evidenced by completion of a 100-hour LANA training or a degree in medicine or nursing from the United States. Additionally, fluency in both English and Chinese Cantonese is required, with a preference for candidates who also speak Chinese Mandarin. The role also requires excellent customer service skills, the ability to work collaboratively in a team environment, and flexibility in scheduling to accommodate various locations within the MaineHealth system.
Responsibilities
- Facilitate communication between healthcare providers and Limited English Proficient patients.
- Interpret medical conversations accurately and respectfully.
- Ensure patients understand their treatment options and medical instructions.
- Maintain confidentiality and adhere to ethical standards in medical interpretation.
- Provide excellent customer service and support to patients and healthcare staff.
Requirements
- Advanced knowledge of medical terminology in both English and Chinese Cantonese.
- Completion of 100-hour LANA training or a degree in medicine or nursing from the United States.
- Completion of a 12-hour LANA Basic Interpreter course or comparable training.
- Documented medical interpreting experience.
- Fluency in English and Chinese Cantonese, with a preference for Chinese Mandarin.
- Excellent customer service and teamwork skills.
- Scheduling flexibility and willingness to work at multiple locations.
